Terms and Conditions

This website (site) is owned and operated by East Coast Driver Training Ltd. By accessing or using the site, you agree to be bound by the terms and conditions below (Terms and Conditions). These Terms and Conditions expressly include the site’s Privacy Policy and any guidelines, rules or disclaimers that may be posted and updated on specific web pages or on notices that are sent to you. If you do not agree with these Terms and Conditions, please do not use this site.

East Coast Driver Training Ltd reserves the right to change, modify, add or remove portions of these Terms and Conditions at any time and without prior notice. Please check this page from time to time for any modifications. Your continued use of this site following the posting of any changes will mean that you have accepted the changes.

Copyrights and Limitations on Use

All content in this site, including site layout, design, images, programs, text and other information (the content) is the property of East Coast Driver Training Ltd and its affiliated companies or licensors and is protected by copyright and other intellectual property laws.

You may not copy, display, modify, distribute, reproduce, publish, store, transmit, create derivative works from, or license or sell all or any part of the content, products or services obtained from this site in any medium to anyone.

You may download or print the content from the site for your own personal, non-commercial use, provided that you keep intact all copyright and other notices.

Any questions about whether a particular use is authorised and any requests for permission to publish, reproduce, distribute, display or make derivative works from any content should be directed to East Coast Driver Training Ltd.

East Coast Driver Training Ltd may at any time exercise editorial control over the content of any information or material that is submitted or distributed through its facilities and/or services.


All Trademarks appearing on this site are the property of their respective owners.

Links to Other sites

The site contains hyperlinks to other sites or resources that are provided solely for your convenience. East Coast Driver Training Ltd is not responsible for the availability of external sites or resources linked to the site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. As East Coast Driver Training Ltd is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.

Disclaimer of Warranties and Liability

East Coast Driver Training Ltd, its affiliates, nor any third-party content providers and licensors makes any warranty whatsoever, including without limitation, that the operation of the site will be uninterrupted or error-free; that defects will be corrected; that this site, including the server that makes it available, is free of viruses or other harmful components; as to the results that may be obtained from use of the content or other materials on the site; or as to the accuracy, completeness, reliability, availability, suitability, quality, non-infringement or operation of any content, product or service provided on or accessible from the site.

This site and all content, products and services included in or accessible from this site are provided “as is” and without warranties or representations of any kind (express, implied and statutory, including but not limited to the warranties of title and non-infringement and the implied warranties of merchantability and fitness for a particular purpose), all of which East Coast Driver Training Ltd disclaims to the fullest extent permitted by law. Your use of the site is at your sole risk.

To the extent permissible under applicable laws, no responsibility is assumed for any injury and/or damage to persons, animals or property as a matter of products liability, negligence or otherwise, or from any use or operation of any ideas, instructions, methods, products or procedures contained in the site.

Neither East Coast Driver Training Ltd nor any of its affiliates or licensors shall be liable to you or anyone else for any loss or injury, caused in whole or part by its negligence or contingencies beyond its control in procuring, compiling, interpreting, reporting or delivering information through the site. In no event will East Coast Driver Training Ltd, its affiliates or licensors be liable to you or anyone else for any decision made or action taken by you in reliance on such information. East Coast Driver Training Ltd and its affiliates and licensors shall not be liable to you or anyone else for any damages (including, without limitation, consequential, special, incidental, indirect, or similar damages) even if advised of the possibility of such damages.

East Coast Driver Training Ltd neither endorses nor takes responsibility for any products, goods or services offered by outside vendors through our services or advertised on our system.

Systems Reliability

We do our best to ensure that the site operates properly at all times, but we make no warranties as to the availability or accessibility of the site, and we will not be liable for any damages, loss or expenses incurred by you as a result of no availability or accessibility of the site.


You hereby agree to indemnify, defend and hold East Coast Driver Training Ltd its directors, officers, shareholders, subsidiaries, affiliates, agents and licensors harmless from and against any and all liability, losses, damages and costs, including, without limitation, reasonable attorneys’ fees, arising from your use of the site or content.

Governing Law and Venue

These terms and conditions shall be governed by and construed in accordance with the laws of England, without regard to its conflicts of law principles. You hereby submit to and agree that the sole jurisdiction and venue for any actions that may arise under or in relation to the subject matter hereof shall be the courts located in England.

1. These terms apply to all business we undertake for you, in particular all PC courses offered by our company. You agree to take our services to you on the terms and conditions that follow By purchasing a service or product and making payment to Action Training, the customer agrees to be bound by these terms and conditions.

2. Ordering from us

2.1 Most orders are placed by telephone or personal visits, We will send you an order acknowledgment by email, or handwritten and copied setting out the course you have booked.

2.2 Our acceptance of an order takes place when we take payment. When we take payment of the purchase contract your will be processed immediately unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept a booking: (a) where dates are not available; (b) where we cannot obtain authorisation for your payment. (c) if there has been a pricing or product description error; (d) if you do not meet any eligibility criteria set out in our terms and conditions.

2.4 CPC training: Although we will endeavour to advise you to the best of our ability, the ultimate responsibility falls to the Trainee, Before booking a PC course module (either Initial or Periodic) with us, we advise you to check your eligibility for the course, and make y sure that the nature of your daily work does or does not make you exempt from the legislation.
If you wish to cancel your CPC training course you must notify us via telephone at least
24 hours before the course starts.
Failure to inform us that you are not attending will result in you losing your fee for that day
Refunds will only be paid back by showing us proof of payment or if we cancel a course in which case we will give prior notice of at least 24 hours.

3. Pricing

3.1 Where we charge separately for items of the services we provide, that will be explained fully to you or set out on our website

3.2 Our prices are reviewed periodically but you will be told a firm and binding price when you are booked on a course which will not change, however, do check the when booking as, If your original enquiry was some time ago, the price may no longer be current.

4. Cancelation & Complaints policy.
4.1 You have the right to complain about any aspect of our service with which you are unhappy. All complaints regarding any course should be directed to East Coast Driver Training Ltd, 33 Morgan Way, Norwich NR59JJ, and sent in writing.

4.2 All Courses booked other than CPC will require a minimum of 10 working days notice for a refund. If the said time is not given, You will forfeit any moneys paid. If you would like to move the dates of your course, We will always do this where possible, Please contact the office.